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Shipping & Delivery Policy

Domestic Shipping Policy

Shipment processing times


All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.



Shipping rates & delivery estimates


Shipping charges for Your Orders will be calculated and displayed at checkout.

Orders estimated delivery time varies between 2-5 business days. Overnight delivery is only available for Orders with delivery addresses within the city of Mumbai.


Delivery delays can occasionally occur.




D-Alive is only liable for any products damaged or lost during shipping if reported within 24 hours of delivery. If You received Your Order damaged, please contact us on to file a claim. 


Please save all packaging materials and damaged goods before filing a claim.



For any other details about our shipping and delivery policy, please contact us on


Cancellation by Site / Customer

Customers cannot cancel any order once placed on the website and no returns unless the product is damaged during transit. 

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